![]() If your customer overpaid the invoice amount For more information, see Settling credits. After creating the credit, you can settle it by refunding the amount or applying it to a future invoice. ![]() How you create a credit depends on how the overpayment was made. ![]() To create a credit for the overpaid amount Have you simply recorded the wrong payment amount? Delete the payment and record it again. It's a good idea to first check with your customer on their preferred option but no matter what route you choose, you'll be back to doing business in no time. create a credit and apply it to a future invoice.Mistakes can happen, but there are a number of ways you can easily handle the overpaid amount: When paying an invoice, sometimes your customers may accidentally overpay or record the payment twice.
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